File A Discrimination Complaint

The Office of Diversity & Equity will assist New Hanover County and City of Wilmington residents through the process of submitting a complaint of discrimination to the state and federal agencies that complete investigations and enforce anti-discrimination laws in North Carolina, such as:

Please see the table below for more details on the complaint filing process. All complaints filed are confidential.

Complaint Process Overview

TYPE OF DISCRIMINATION
PRE-INTAKE
INTAKE
TIME FRAME
EMPLOYMENT
Complete the Employment Discrimination Complaint Form and submit a copy to the Office of Diversity & Equity.
With assistance from the Office of Diversity & Equity, submit the Employment Discrimination Complaint Form to the North Carolina Human Relations Commission (NCHRC). The NCHRC works with the EEOC to enforce state and federal anti-discrimination laws in North Carolina.

A complaint must be filed with the NCHRC within 180 days from the date of the alleged violation.

A complaint must be filed within 180 days from the date of the alleged violation if submitted directly to EEOC.

HOUSING
Complete the Housing Discrimination Complaint Form (Spanish) and submit a copy to the Office of Diversity & Equity.

With assistance from the Office of Diversity & Equity, submit a Housing Discrimination Complaint Form to the US Department of Housing and Urban Development (HUD).

HUD then routes the complaint to the NCHRC.

No specified time frame, but the sooner the complaint is submitted the better.
DISABILITY/PUBLIC ACCESS
Complete the Americans with Disabilities Act (ADA) Discrimination Complaint Form and submit a copy to the Office of Diversity & Equity.
With assistance from the Office of Diversity & Equity, submit an ADA Discrimination complaint form to the US Department of Justice Civil Rights Division. After the complaint is received and reviewed, you will be informed of their response.
No specified time frame, but the sooner the complaint is submitted the better.
OTHER
Complete and submit the form below.
The Office of Diversity & Equity will make recommendations and referrals to other agencies as needed.
No specified time frame, but the sooner the complaint is submitted the better.

 

Email your completed discrimination complaint form to lthompson@nhcgov.com or mail/drop off your form in person at:

New Hanover County Office of Diversity & Equity
Attn: Linda Thompson
230 Government Center Drive, Suite 120
Wilmington, NC 28403

All individuals are welcome to email and set up an appointment at the Government Center or at a mutually convenient location.

After a discrimination complaint form is received, the Office of Diversity & Equity will review the form for appropriateness and completeness, then submit or assist in submitting it to appropriate agencies. Committee members will be notified of your complaint of discrimination in a confidential manner.

In addition to helping you submit a claim of discrimination, the Office of Diversity & Equity or designee may also:

  1. Refer you to other resources to assist you with your complaint of discrimination
  2. Make policy recommendations to the County Commissioners and City Council to reduce or eliminate the root issue causing issues of discrimination
  3. Once the recommendation and resources have been provided on your behalf, the Office of Equity & Diversity or designee will follow up with you periodically to find out the status of your complaint

Office of Diversity & Equity: 230 Government Center Drive, Suite 120 • Wilmington, NC 28403 • Phone 910-798-7430 • Fax 910-798-7429
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